Which Government Bodies Handle Bank Harassment Complaint Cases?

Government bodies that handle bank harassment complaint cases in India include:

1. Reserve Bank of India (RBI): As the central bank, the RBI oversees the functioning of banks in India. It has established a Banking Ombudsman scheme to address customer grievances, including harassment.
2. National Consumer Disputes Redressal Commission (NCDRC): This is the apex consumer court in India. If you are dissatisfied with the outcome of a complaint at the state or district level, you can appeal to the NCDRC.
3. State Consumer Disputes Redressal Commissions (SCDRCs): These are state-level consumer courts that can handle complaints against banks.
4. District Consumer Disputes Redressal Forums (DCDRFs): These are district-level consumer courts that can also handle complaints against banks.
5. National Commission for Women (NCW): If the harassment is gender-based, you can file a complaint with the NCW.
6. State Women’s Commissions: Similar to the NCW, these commissions can handle complaints of gender-based harassment against banks.

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