Dealing with financial difficulty is stressful enough. When that stress is compounded by relentless, aggressive, or threatening calls and visits from loan recovery agents, it can take an enormous toll on your mental health and family life.
At Settle Loan, we believe that every borrower deserves to be treated with dignity and respect, regardless of their financial situation. We are here to offer you more than just debt relief—we provide robust anti-harassment service and legal support to ensure your peace and privacy are protected.
Know Your Rights: Harassment is Illegal
It is crucial to understand that even if you have defaulted on a loan, harassment by recovery agents is illegal and against the law, including the strict guidelines set by the Reserve Bank of India (RBI).
RBI Guidelines Prohibit:
- Threats of violence, criminal action, or public humiliation.
- Abusive or vulgar language over the phone or in person.
- Calling you at odd hours (calls are typically restricted to between 8:00 AM and 7:00 PM).
- Contacting your family, friends, or employer unnecessarily to pressure or shame you.
- Unannounced or aggressive visits to your home or workplace.
If you are facing any of these illegal practices, you have the right to put a stop to them.
Introducing Settle Loan’s Anti-Harassment Service
Our dedicated Anti-Harassment Service (AHS) is specifically designed to act as your shield against illegal recovery tactics, allowing you to focus on the long-term solution to your debt.
How Settle Loan helps you:
- Immediate Intervention: Upon enrolment, our legal team takes over all communication with the recovery agents and the lending institution. We issue formal legal notices that warn the lender and agent of severe legal consequences for continued illegal conduct. This one step often provides immediate and significant relief from harassing calls.
- Legal Representation: Our experts are well-versed in debt recovery laws. We stand ready to provide legal support and guidance, including drafting and filing formal complaints with the appropriate authorities (like the bank’s Nodal Officer or the Banking Ombudsman), if the harassment persists.
- Documentation & Evidence: We guide you on correctly documenting all instances of harassment (call recordings, messages, agent details), building a strong case that protects your rights.
- Parallel Debt Resolution: While we stop the harassment, our core team simultaneously works on your debt relief strategy. We negotiate with your lender for a fair and affordable Settle Loan arrangement—be it a One-Time Settlement (OTS) or a loan restructuring.
Our goal is two-fold: Stop the threats now, and resolve the debt long-term.
Reclaim Your Peace of Mind and Dignity
Financial difficulties should never cost you your mental peace or your dignity. By partnering with Settle Loan, you are choosing an ethical, legal path toward becoming debt-free without enduring daily threats and intimidation.
Don’t tolerate illegal recovery practices for another day.
Ready to Fight Back, Legally?
Take the first step towards a stress-free future. Our expert team is here to listen to your situation confidentially and explain exactly how our anti-harassment service and debt relief programs can help you.
Contact Us today for a free and confidential consultation.
