If you’ve experienced harassment from an agent, here are some authorities you can contact:
Government Authorities:
National Human Rights Commission (NHRC): The NHRC is India’s apex human rights body. They investigate human rights violations, including harassment.
Website: https://nhrc.nic.in/
State Human Rights Commissions (SHRCs): Each state in India has its own SHRC to investigate human rights violations within the state.
For SHRC contact details: Contact your state’s Home Department or visit the official website of your state government.
Consumer Protection Authorities: If the harassment is related to a consumer dispute, you can file a complaint with the consumer protection authority in your area.
National Consumer Disputes Redressal Commission (NCDRC): For national-level complaints.
State Consumer Disputes Redressal Commissions (SCDRCs): For state-level complaints.
Regulatory Bodies (Depending on the Agent’s Field):
Insurance Regulatory and Development Authority of India (IRDAI): For complaints against insurance agents.
Other Relevant Authorities:
Police: If the harassment involves threats or physical harm, file a complaint with the local police station.
Women’s Commissions: If you’re a woman and have faced gender-based harassment, contact the National Commission for Women (NCW) or the State Women’s Commissions.
Important Note: When filing a complaint, ensure you have sufficient evidence to support your claims. This may include:
Correspondence: Emails, messages, or letters exchanged with the agent.
Witness statements: Statements from individuals who witnessed the harassment.
Documentation: Any relevant documents, such as contracts or agreements.
By contacting the appropriate authorities, you can seek redressal for the harassment you’ve experienced.
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